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Online identity card: 71 percent know it, 7 percent use it

In the next few months it should be possible in Germany to identify oneself digitally online with a smartphone and a PIN. 55 percent of Germans have heard of the introduction of the app, according to a representative survey by the consulting firm PwC among 2000 people aged 18 and over in Germany.

Since 2010 the identity card has been equipped with a chip, the eID function. All citizens can identify themselves online with their identity card if they have activated eID. 71 percent of those surveyed are familiar with this online ID function; 7 percent have used it so far. A main reason for the low usage is the lack of specific use cases.

That could change in the near future if the smart eID is introduced in December. Citizens should then be able to store the data on their identity card in the Secure Element, a security chip that is found in some smartphones. Then the mobile phone and the “AusweisApp2” should be sufficient for identification in the network. So far, the ID has to be read out every time via NFC. The identity card is to come in three variants on the smartphone, for which manufacturers have to have their devices certified, which has only been done by Samsung so far.

94 percent of those surveyed by PwC said that data security and protection against identity theft were particularly important. 81 percent want a uniform user interface for all use cases; 79 percent simple use via app.

For 79 percent of those surveyed, it is important that they can use the digital proof of identity for online administrative procedures, for example to change their place of residence or for vehicle registration via the Internet. 70 percent of those surveyed would also use the online ID card for private business matters, 64 percent for online tax returns and 60 percent when taking out insurance.

7 percent of the respondents are consciously against the use of the digital identity card. 58 percent of them stated that they did not want to be constantly dependent on the functionality of their smartphones. 54 percent, the risk of data loss is too great if the smartphone is stolen or defective.

As a provider of an app for the “digital wallet” the respondents would mainly consider public institutions: 35 percent could most likely imagine a federal ministry as the provider of such an app, 24 percent regional registration offices and 13 percent the Federal Printing Office. Apart from banks with 9 percent, private sectors achieve low single-digit values ​​here.

81 percent of those questioned would like their ID card to be in a “digital wallet” together with others, just as many would like the vaccination card. 78 percent can imagine the health card and the driver’s license. The respondents were less fond of naming vehicle registration, membership cards or credit reports.


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