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After massive criticism: Dropbox is offering a native version for ARM Macs

Dropbox is working on a native version for ARM Macs. The development of a sync client adapted for Macs with an M1 chip has been going “for a while” and the aim is to publish it in the first half of 2022, as Dropbox boss Drew Houston now emphasized on Twitter. With the news, Houston also tried to smooth things over on Thursday evening: In Dropbox’s forum and on social media, customers had become increasingly frustrated that around a year after the introduction of Macs with Apple chips, Dropbox was still not running natively on them.

So far, the cloud service has not made any specific announcements regarding the ARM adaptation. The forum only said that more votes were needed to forward the request for a native version to the development team – this caused additional frustration among users who took a native ARM version for granted.

Houston now apologized for the “confusion” that Apple chips would “certainly be supported”. The answers from employees in the discussion thread were “not ideal”, so the Dropbox boss.

The reactions to Houston’s tweet show that the anger caused by the announcement has not simply disappeared: Many users are threatening to cancel their subscriptions and are angry about the waiting period that is likely to last for more months. Apple announced the big ARM switch for Macs in summer 2020, the first devices with an M1 chip have been around since November 2020 – with the MacBook Pro 2021, the professional range of notebooks is now based entirely on Apple’s own instead of Intel processors .

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The Dropbox client already runs on Macs with an M1 chip, but only with the help of Apple’s Rosetta 2 translation layer. The software is inefficient and thus eats up resources unnecessarily, users complain – with mobile Macs, this also reduces battery life.

(lbe)

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