Industry Leader Shipping Agent: Inchcape Shipping Services

As a worldwide leader in port agency and marine services, Inchcape Shipping Services has 270 offices covering over 68 countries and 2,900 professional staff. Inchcape’s company vision is to have a connected world, in which their clients are able to trade successfully and seamlessly.

Inchcape Shipping Services traces its root back to Calcutta, India in 1847 when the East India Company was its first client. Now a global agent, Inchcape provides services in about 85% of all global ports. There is culture of strict adherence to corporate governance with a very thorough compliance program that has earned them an ‘industry leader’ reputation.

Inchcape Shipping Services announced in December 2019 that they had made a strategic partnership with Grieg Logistics in AS in order to expand its port agency coverage in Norway. Grieg Logistics is part of Grieg Group, a family owned company covering 60 ports in Norway. This partnership will allow expansion of port support, sharing of technologies and coverage of naval and military operations though out their global network.

Frank Olsen, the CEO of Inchcape Shipping Services, believes that the partnership of these two companies will enable a platform to provide outstanding Marine Services, Port Agency and Naval support. Mr. Olsen is confident that the two companies have complementary skills and well-aligned objectives, which will result in excellence in operations and transparency for customers. He believes that professional operators, ship-owners and charterers need professional shipping agents. In a similar tone, Michelle Williams, the CEO of Grieg Logistics believes her company is very motivated and excited to partner with Inchcape and Grieg Group’s vast experience in Norway in all sectors combined with their digital solutions and Inchcape’s’ network will deliver best possible results.

According to Mr. Olsen one key factor to understand is that smaller independent agents are often very useful as they are familiar with the local authorities, supplies and culture. This is why Inchcape has invested in an enormous network of partner local agents who are as familiar with their territory as other independent agents. This added with a universal corporate governance and support gives a clear edge and key advantage to Inchcape and their clients. Mr. Olsen has over 20 years of experience in the maritime industry including Navy, Merchant Marine and Offshore. His specialties include operational efficiency, resource management and maritime logistics. He has been big supporter of digital technology and believes the amount of data collected can be used as the company’s ‘eye and ears’ across different ports in the world. Data such as dynamic operational stats, market intelligence, static port information and risk assessment is readily available through ERP systems and can be very useful in continuous improvement of operational excellence of Inchcape Shipping Services.